American Airlines Cargo continues the modernization of its business sector with the closing of digital Air Mail Handling and Mail Revenue Accounting modules from IBS Software ’s iCargo organization . This deployment , which was completed in late August , was the concluding transition necessary to complete the multi - year modernization effort that replaces the cargo business enterprise ’s applied science platform .
The effort , which simplifies the cargo IT landscape by contract the telephone number of systems from 90 to 10 , manages all aspects of the business in a more incorporate , digital weapons platform and streamlines both the team member and customer experience . The new iCargo system offers an array of benefits , including enhanced visibleness and tracking , real prison term position updates , reduced paper use through digitization , and increase ego - serve features – such as flying search and pricing tool – available online for customers .
Many of the final implementation took office as team moved to a virtual work environs due to the COVID-19 pandemic . at the same time , the airline launch its cargo - only schedule in March in response to the drastic bead in capacity across the diligence . The enhanced applied science enabled team to well communicate with customers and propose novel solutions in a time where restrain consignment moving was particularly critical .
" Completing the transition to iCargo is a critical step in digitalizing our globular air payload business . aura loading has played a critical role during the pandemic , and it is crucial that we continue to introduce and squeeze ahead with our digital strategy as we see toward the time to come , " said Angela Hudson , Head of Transformation for American Airlines Cargo . " Our entire squad possess this transition and have been exploit side - by - side to leverage our new tools with customer in mind . "
" The successful go - live of the iCargo platform at American Airlines Cargo is a will to the commitment that iCargo and IBS Software brings to the spheric air cargo business . American has an incredible team running an intensive air cargo schedule , peculiarly now with their cargo - only flight schedule , and we ’re delighted that iCargo will be trifle a critical role in helping them achieve that , " said Ashok Rajan , Senior Vice President and Head of Cargo & Logistics at IBS Software .
American Airlines Cargo launch its initial cargo - only flights in March of this twelvemonth and operated nearly 1,000 loading - only flight in October to keep cargo moving around the globe .
For more information : American Airlines Cargowww.aacargo.com
